How B’s Trees collects, uses, and protects your personal information.
Last updated: March 10, 2026
B’s Trees (“we,” “us,” or “our”) is a tree care service operated in Grand Rapids, Michigan. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website bstreesgr.com, contact us by phone, text message, email, or use our online scheduling tools.
When you contact us or request a quote, you may provide:
Our contact form is powered by Formspree. When you submit a form, your name, email, phone number, and message are transmitted to Formspree’s servers and forwarded to us via email. Formspree processes this data in accordance with their own privacy policy. We do not store form submissions on our website server.
We use Calendly for online appointment scheduling. When you book an appointment, Calendly collects your name, email, phone number, and any information you enter during the booking process. This data is governed by Calendly’s privacy policy. We receive appointment details via Calendly’s platform.
When you visit our website, we may collect standard technical information including your IP address, browser type, device type, pages visited, and referring URL. If Google Analytics is enabled on our site, this data is collected and processed by Google in accordance with their privacy policy.
B’s Trees uses Grasshopper, a virtual phone system, to manage business calls and text messages through our number 616-947-4050. The following terms apply to SMS/text message communications:
By providing your phone number and texting our business number, or by requesting text communication from B’s Trees, you consent to receive text messages from us related to your tree care inquiry, estimate, appointment, or service. You are not required to consent to SMS messaging as a condition of purchasing any goods or services.
We may send you text messages for the following purposes:
We do not send marketing, promotional, or advertising messages via SMS. Our text messages are limited to service-related communications that you initiate or that relate directly to a service you’ve requested.
Message frequency varies depending on your interactions with us. You will generally receive text messages only in direct response to your communications or regarding a scheduled service.
You can opt out of receiving text messages at any time by replying STOP to any message from our number (616-947-4050). After opting out, you will receive a single confirmation message and no further texts will be sent. You may also opt out by calling us at 616-947-4050 or emailing hello@bstreesgr.com.
For questions about our text messaging, reply HELP to any message or contact us at 616-947-4050 or hello@bstreesgr.com.
Message and data rates may apply. Charges for text messages depend on your mobile carrier and phone plan. B’s Trees is not responsible for any messaging or data charges imposed by your wireless provider.
SMS messaging is supported on all major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers. Carrier support is not guaranteed, and service availability may vary.
We do not sell, rent, or share your phone number or SMS opt-in data with any third parties for marketing purposes. Your phone number and text message content are shared only with Grasshopper (our virtual phone provider) for the purpose of delivering messages. Grasshopper’s data practices are governed by their privacy policy.
We use the information we collect to:
We do not sell your personal information. We may share your information with:
We retain your contact information and service records for as long as necessary to provide services, follow up on inquiries, and meet our business and legal obligations. You may request deletion of your personal data at any time by contacting us.
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Depending on your location, you may have the right to:
To exercise any of these rights, contact us at hello@bstreesgr.com or call 616-947-4050.
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
We may update this privacy policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically.
If you have questions about this privacy policy or our data practices, contact us: